Terms and Conditions


DREAM CONTEST TERMS & CONDITIONS

(WITH THE GENERAL TERMS & CONDITIONS BELOW)

Dream Contest Special Terms and Conditions

Organizer

MBC FZ-LLC (hereinafter referred to as the “Organizer” or “MBC”)

Contest

Dream Contest (hereinafter referred to as the “Dream”)

Date of the opening and closing of the Dream

Participation for the Dream opens as of 27/12/2023 till 22:59:59 of 23/12/2024 (the “Closing Date”).

Any entry into Dream after the Closing Date (for whatever reason) is null and void.

Dream description

Dream is an interactive competition that fulfills the aspirations of many lucky participants and is announced on the Organizer's channels.

Participation qualifications and limitations of subscribers

Dream competition is available to all subscribers from all over the world (if the subscription service is available) who have reached the age of majority as per the effective laws of their nationality, or according to the law of the United Arab Emirates (whichever is higher)

During the Dream period, workers for the “Organizer” or their relatives up to the fourth degree and their spouses or the spouses of any of their relatives up to the fourth degree also, are not entitled to subscribe for the Dream.

Registration and subscription methods

1- Participation by Registering in the Dream Subscription Service:

The subscriber should send a text message containing the word “Join” to the short code corresponding to his country if the subscription service is available in the country referred to. Upon subscription, the participant receives a welcome message containing the details of the service, followed by a content message sent daily to the participant, which includes chances for the draws, as well as the participant's link to enter the Dream application on the related web page. The participant also agrees to receive SMS messages, promotional offers and any other lunches of the Organizer on his mobile phone. The participant may also increase his chances of draws by correctly answering the questions attached to the text messages.

The subscriber may answer a set of general information questions daily on the Dream website mydream.mbc.net.

In the first day, the subscription service is free of charge. The cost of subscription service is calculated starting the second day of subscription. In the event that the daily cost is not deducted according to the attached interactive numbers and cost table (example: due to lack of balance), the content message will not reach the subscriber.

By registering in the Dream subscription service, the subscriber needs to answer one question correctly to activate his chances in the draws, whether on the Dream website or via the text message service to which the subscriber will be invited, with the exception of previous participants who provided at least one correct answer in the past years.

Subscribers to the Dream subscription service enjoy automatic subscription in all draws, provided that they correctly answer at least one question in this Dream or in the past years, and their subscriptions to the service remain valid and effective (deducting the daily cost).

N.B.: The free period (the first day of subscription service when the subscriber requests to subscribe for the first time) is granted only once to the subscriber, even if he cancels his subscription and subscribes again. In this case, the subscriber may not receive another free period.

2- Participating via Text Messages:

The participant should send a text message containing the word “Dream” or “Reve” to the short code corresponding to the subscription service for his country. Once this short message is sent and the question is answered correctly, the person is considered a participant in the Dream, and agrees to receive SMS messages, advertising offers and any other campaigns from the Organizer On his mobile phone, the participant can also increase his chances of drawing by answering correctly the questions attached to the text messages. Participants via text messages enjoy answering useful and interesting questions that increase their chances for the draws. However, they have to send one at least SMS during the draw period (between one draw and another) to activate the participant's chances in the draw.

3- Participating through the Application:

Users can also participate through the mobile Dream application, which is available for download in the Apple and Android stores. The subscriber can view the privacy policy at the following link http://mbc.net/privacy.After downloading the application, the subscriber should register by entering his mobile phone number and confirming his data by entering the confirmation code that will be sent through a text message to the entered mobile phone number, and the user will receive Digital currency in the application, through which the user can participate through the Dream application. The subscriber also agrees to receive alerts from the Organizer via the application, SMS, advertising offers, and any other campaigns of the Organizer on his mobile phone. The subscriber can also increase his chances in the draws by answering correctly the questions in the application or attached to the text messages.

• When participating in the Dream, the participant will receive a welcome message containing the campaign details and another message with the question and possible answers (one answer is correct and the other is wrong), or a message containing a video link containing a question. The participant should answer the question by sending a short message with the correct answer (which will be numeric/or alphabetic) to the short code corresponding to his country.

• All promotional messages related to the Dream sent to participants are free of charge.

• When participating in the Dream via the application, the user will receive a number of free digital currency (Coins) that enables him to participate in the “trivia game” only. Each question costs a number of Coins, and for each correct answer, the user gets an amount of experience points that enables him only to participate in the “trivia game” and does not count as participation the draws or toward winning prizes. The user can also add Digital currency to his balance by making a purchase or by watching video ads in case these ads are available in the application.

To participate in the Dream draws via the app, the app user has to use GEMS to answer the questions.

Gems are free coins available to everyone, and can be obtained by:

- Purchasing coin packages

- watching video ads, in case these ads are available in the application.

Each question costs a number of gems ranging from 1 to 1000, and when the question is correctly answered, the participant gets the declared number of chances for each question.

• A participant can enter through more than one participation methods in order to benefit from the different advantages of each method (for example: a subscription service subscriber enjoys automatic participation in the draws and can participate via SMS, or through the application to increase his chances of winning the draws).

• Participation in the Dream of the previous participants for the years (2016, 2017, 2018, 2019, 2020, 2021,2022,2023) who provided at least one correct answer in the past years are considered valid once they send the participation/subscription message, while the Organizer has the right to reward them by from additional opportunities Or exclusive prizes in recognition for their loyalty and participation again.

The participants in Paragraphs 1, 2 and 3 are referred to hereinafter as the “subscribers”

4- Participation in the Auxiliary Contests:

• The Organizer can adopt the subscriber's participation as a basis for qualifying the participants in any auxiliary contests via SMS and / or the Dream subscription service and/or the Dream application; that may cover a specific country or region, and/or pertain to a specific occasion or a certain category of participants (for instance, interactive contests, game-related contests, additional contests and prizes for participants based on their level determined by the number of correct answers provided by the participant; or any other conditions determined by the Organizer during a period stated by the Organizer; as well as competitions, audio or visual materials and/or audio-visual materials according to what the Organizer deems appropriate). Each person who has the status of a "subscriber" is deemed to have agreed to be included in any of the above-mentioned contests, and agrees also to receive all and any advertising and/or promotional materials related to that, until he submits a withdrawal request in accordance with the terms and conditions mentioned here. One participant can win a maximum of three times the prizes of the auxiliary contests.

• The Organizer does not assume any responsibility for lost or delayed subscriptions or participations, or that are not received for any reason, and therefore the subscriber understands and agrees that there may be a technical delay in receiving and sending messages for technical reasons related to the service provider and therefore in the event that the sending or arrival of any message was delayed for those reasons, and as a result, the subscriber’s answer was considered incorrect because the interactive system recognized it as an answer to another question due to any of the technical reason mentioned before, and this lead to the participation of the user not to be registered, or it was considered an incorrect answer or rejected for these reasons, The Organizer should not bear any responsibility for this respect, and the participant is not entitled to claim any kind of compensation, the value of the prize, or the monetary consideration for the value of his participation in the contest in any way of registration, and therefore the Organizer will not be held liable for lost or late subscriptions, or which are not received for any reason, especially those mentioned above.

• The subscriber agrees that failure subscription or participation for any reason will not entitle him to claim any prize or compensation, and the subscriber hereby waives a final, complete, unconditional and irrevocable waiver of any right or claim in this regard, whether in the face of MBC or against service provider.

Draw details and determination of the winner

• Formation of the subscribers’ record should generally begin at 00:00:01 on the first day of the contest and end at 23:59:59 (Saudi time) on the last day of the contest.

• The location of the draws should be the same as the location of the Dream Organizer daily, provided that the Organizer maintains the right to change the date(s) of the draw(s) even after announcing them in any way.

• To activate participation in the draws, the subscriber via SMS, should answer one question correctly during the Dream period; and should also activate his chances before each draw by sending at least one message between one draw and the other through any available subscription method.

• After activating the participation, each subscriber can increase his chances of drawing by answering questions correctly through all the available subscription methods announced in the terms and conditions.

• The winner should be determined through a random drawing process. Subscribers who sent at least one message during the drawing period -and those who activated their participations, or by collecting chances in the application- enter the draw against the number of chances collected until (23:59:59) from the day of the draw. During the Dream, every chance the subscriber gets is recorded in his database with a new entry (chance draw). For example, the genuine number of the subscriber who collects 10 chances will be repeated in the draw for ten times; the subscriber with 100 chances will be repeated 100 times in the prize draw. The place of the draws will be the same as the website of the Dream Organizer (“the Organizer”) daily, provided that the Organizer maintains the right to change the date and/or dates of the draw(s) even after announcing them in any way.

• The drawing period for the first Dream should start from the beginning of the Dream and end at (23:59:59) on the day of the drawing.

• The drawing period for the rest of the Dreams should start from the first day after the last Dream draw and end at (23:59:59) on the day of the draw.

• If the subscriber who is contacted during the program by the Organizer does not answer, the Organizer has the right to choose another subscriber. Accordingly, the person who was contacted and did not respond loses his participation right. The participant acknowledges and accepts all decisions issued by the Organizer related to the contest and its outcome or the presentation of prizes. The subscriber should also acknowledge that he is not entitled, at any time, to recourse against the Organizer for any right, claim or lawsuit related to his subscription to the contest or the result and procedures of the draw. The phone number used by the participant to participate in the Dream is drawn.

• In each draw, one winner should be selected, provided that no single subscriber can win more than once in the Dream draw.

• The winner should be notified of his winning via a direct phone call from the Organizer, and the names of the winners should be announced through any or all of the following methods: Through the Sada Al-Malaeb program, by publishing the winner's name and prize details on the www.mbc.net/Dream website, through Ads for the Dream on the MBC screen, through the mobile companies participating in this contest.

• In the event that any subscriber wins, his name and number should be withheld from the following Dream draws, as the winner shouldn’t win by Dreaming again with a prize of the same category.

• There will also be many winners of other prizes that the Organizer may announce through messages or the Dream website, which makes the total prizes reach about three million and eight hundred thousand US dollars in total ($3,800,000).

• If the announced prize is an in-kind prize (a house, gold, a car and/or any other in-kind prize), then the Organizer alone without the winner has the right to choose between delivering the in-kind prize or paying the cash equivalent to it according to the market price of the in-kind prize and without the winner having The right to dispute the monetary equivalent of the value of the in-kind prize (and in order to avoid confusion, the winner may not have the option to claim the value of the announced prize in cash because this right is granted to the Organizer only). And with the winner's acknowledgment that he is not entitled, at any time, to return to the Organizer with any right, claim or lawsuits regarding the Organizer's ability to use the right to choose between delivering the in-kind prize or its value in cash, and the winner also acknowledges that he is not entitled to dispute the value of the cash equivalent of the in-kind prize. And he considers what was stated in this declaration final and irrevocable, irreversible or appealable by any means of legal appeal.

• Any unlucky subscriber has the right to participate again in the subsequent draw within the same season, by answering one question correctly or sending the word "activate" to the short code for his country, provided that his balance is transferred from the stages he collected previously to be added to the total stages he collected for the subsequent draw within the same season of Dream.

• At the end of each season, upon reaching the closing date or the organizer's announcement of the end of the Dream season, all chances for all users are reset after the completion of the last draw in the season. The organizer has the right to offer a reward of additional chances or exclusive prizes to them as an appreciation for their loyalty in participating again in the upcoming season.

• The owner of the data that was drawn is considered a winner if he answers personally, and specifically to the call to the number through which the aforementioned data was registered.

• The winner will receive a phone call from the Organizer a few days after the direct announcement of the prize winners, in order to request the necessary official documents proving the identity of the winner (MBC or the Organizer are not responsible for any person impersonating them, and the subscribermust, at their own risk, identify and verify the identity of the phone caller without any civil or criminal liability on the Organizer in the event that any person impersonates the Organizer or any of its affiliates).

• According to the subscribers' interaction towards the Dream, incentives will be announced with plans for different opportunities or additional prizes via SMS. SMS announcements will be sent to different players according to the availability of technical capabilities, stability, and the usual rest hours throughout the day.

• A promotion system is applied to the subscribers according to the number of their correct answers between five different levels (Bronze, Silver, gold, Platinum, Diamond). Incentives may be offered in the form of additional chances in the draws or additional draws and prizes for each level by the Organizer.

• Dream messages will reach the different subscribers according to the availability of technical capabilities throughout the day, taking into account the customary rest times. Previous Dream subscribers from past years are invited to participate in additional opportunities in recognition of their loyalty and may also be allowed to participate in draws for additional prizes.

• The subscriber should acknowledge in advance that he is not entitled to object to the result of the draw and its procedures, or to appeal the validity procedures, or to claim any compensation of any kind. With the subscriber's acknowledgment and acceptance of all decisions issued by the Organizer related to the contest and its outcome or the presentation of prizes, considering that they are final decisions. No discussions or correspondence will take place regarding it with any subscriber or any other person. With the participant's acknowledgment that he is not entitled, at any time, to refer to the Organizer for any right, claim or lawsuit related to his participation in the contest or the result of the draw and its procedures, and that he considered what was stated in This acknowledgment is final and irrevocable, irreversible or appealable by any means of legal appeal.

• * Details of prizes and draws in the prizes table

Prize restrictions and details

• The winner must come to the place of delivery of the prize or send the documents required from him and necessary to transfer the prize within a maximum period of 90 days from the date of notifying the winner by the Organizer, and in the event that the winner fails to secure the documents required to transfer the prize within that period, the Organizer has the right to renege on his promise prize, and in the event that the right to renege on the prize is used, the winner’s right to claim it or any kind of compensation is forfeited for a reason due to the winner’s refusal to send the required documents necessary to transfer the prize within a maximum period of 90 days from his notification of that.

• If the announced prize is an in-kind prize (a house, gold, a car and/or any other in-kind prizes), then the Organizer alone without the winner has the right to choose between delivering the in-kind prize or paying the cash equivalent of the announced in-kind prize according to the market price of the in-kind prize (according to the maximum limit shown in the terms of the contest) and without the winner having the right to dispute the monetary equivalent of the value of the in-kind prize (and to prevent confusion, the winner may not have the right to claim the value of the announced prize in cash because this right is granted to the Organizer only), And with the winner's acknowledgment that he is not entitled, at any time, to return to the Organizer with any right, claim or lawsuit regarding the Organizer's right to use the right to choose between delivering the in-kind prize or its value in cash, and the winner should also acknowledge that he is not entitled to dispute the value of the cash equivalent of the in-kind prize. And that he considered what was stated in this acknowledgment final and irrevocable, irreversible or appealable by any means of legal appeal.

• The Organizer has the right to ask the winner, as a condition for receiving the prize by the winner, to add a post on the Dream pages on social networking sites. And in the event that the winner does not have an account on social networking sites or the winner is unable to add the post, the Organizer has the right to request from the winner Filming himself in a short video announcing his name and the prize he won in order to add this video to the Organizer's social media pages.

• In the event that the winner of the prize is a minor, his guardian should receive the prize on his behalf and sign all required papers.

• The winner should undertake to allow the Organizer to film him on television at the places and dates specified by the Organizer, as well as to use any and/or all video clips for publicity and advertising purposes in the manner that the Organizer deems appropriate according to its sole will, and the winner should agree to the Organizer's use of his personal photos with his undertaking to participate in filming promotional advertisements and by undergoing photo shoots and participating and appearing in online activities, according to the schedule set by the Organizer, since once participating in the Dream, the winner (s) should agree to participate in promotional materials and activities related to it as the Organizer deems required. The winner is not entitled to demand the deletion of the content or claim financial compensation for any reason, with the right of the Organizer to use the name and photo of the winner in publicity and advertising without obtaining his consent and in the manner that the Organizer deems appropriate according to its sole will.

• The winner should also acknowledge that receiving the prize depends on his attendance for the photo shoot as stated above, and in the event that the winner fails to attend the photo shoot for any reason, the Organizer will be in a state of reneging on the promise prize, and the winner's right to claim it will be forfeited, and the Organizer will then have the right to present the prize to an alternative winner or not to submit it at all, according to what the Organizer deems appropriate according to its sole will. In the event that the winner is unable to attend the filming, for reasons beyond his control, such as travel bans, curfews, or disease prevention, the Organizer has the right to communicate with the winner and give him instructions on how to photograph himself audiovisually via video, while he tells his story, announces his prize, and sends This photograph for the Organizer to use for advertising purposes, With the winner's acknowledgment of accepting the filming and not objecting to the use of the video on any of the Organizer's platforms for promotional purposes.

• Submit identification documents in order to receive the prizes and confirm to the Organizer in writing that he is the legal holder of the prize and complete all necessary documents and submit any documents or information that the Organizer may request to prove his identity as a winner.

• It will take 90 to 180 days to deliver the prize to the winners from the date the Dream ends.

• The winner is absolutely responsible for providing the Organizer with correct personal data, and in the event of any error or lack in this data, the Organizer is not responsible for non-delivery or delay in delivering the prize to the winner.

• The winner should bear all the expenses, fees and cost of sending the cash amount for the prize value via bank transfer by deducting from the prize value, in the event that the Organizer is forced to re-send the bank transfer of the prize value to the winner due to any error or lack of data required for transfer on the part of the winner.

• In the event that the prize bank transfer was sent to the winner for the first time and he did not receive it for any reason attributable to him, the Organizer will try to send the prize again, and in the event that the winner does not receive the prize for the second time, the Organizer has the right to revenge on the promise prize, Consequently, the right of the winner of the prize to claim it later or to claim any kind of compensation is forfeited as a result of his negligence and his refusal to receive the prize despite sending it more than once and notifying him of that more than once.

• Deadline for prizes is December 31, 2024.

Withdrawal from the Dream, Cessation, and Termination

·        Participants subscribed to the subscribing service may cancel it by sending the word "UNSUBDREAM" to the number corresponding to their mobile operator's short code.If a subscriber chooses to send a new message to their country's short code, they shall be deemed re-subscribed, but shall not obtain a second free period.

·        Participants via SMS messages may end SMS communication by sending the word "Stop", "قف", "0" or "Arret" to their country's short code. If a Subscriber chose to send a new SMS message to their country's short code, they shall again be deemed a participant.

·        If registered to both the subscription and SMS services, the subscriber should cancel both subscriptions separately.

·        Upon resuming participation in the same season of Dream, (either the subscription service or SMS service) the participant may pick up where they left off, as they never lose previous chances collected during the same Season.

·        All chances are to be reset at the end of the Dream season, either upon reaching the closing date or upon the organizer's announcement of the end of the dream season

·        Upon the Dream's completion, the Organizer shall publicize its completion on the Dream's official website:www.mbc.net/dreamdeclaring the end of the contest.

·        Cessation or early termination of the contest shall not preclude the Organizer's commitment to grant prizes already won by the contestants and to carry out all other required procedures According to the discretionary authority of the Organizer. This is excluding cases in which the cessation or termination of the Dream is the result of events beyond the Organizer's control.

·        In the event of an original participant's withdrawal, early cessation or termination, such withdrawal, interruption or termination shall apply directly to their auxiliary participant.

·        The participant acknowledges that they read and fully understand the general terms and conditions of the contest, in addition to the special terms and conditions mentioned above.

·        In the event of compelling or technical reasons rendering it impossible to hold the contest, the Organizer is entitled to stop and cancel the Dream at any time without reason or prior warning and without any liability towards the participants.

SMS Messages

By requesting to participate in the contest, a participant is deemed to agree to the following SMS terms and conditions:

·        The participant must verify that the mobile phone number used to participate in the contest is correct and accurate. Thus, by signing the subscription form, they confirm that the phone number used is their own, or one for which they are personally responsible.

·        In the event that the subscriber changes any personal contact information, they agree in advance to notify us immediately of such a change before it comes into effect. They shall do so via e-mail to the following address: care@mbc.net

·        The participant is deemed to agree, in advance, to receive SMS messages at the phone number they used to subscribe to the contest, including but not limited to: Messages whether alerts, notifications, latest updates, account information or information about the Dream contest.

·        The participant also agrees to receive alerts from the Organizer via the application, SMS, advertising offers and any other campaigns by the organizer on their mobile phone.

·        The Participant is deemed to have given prior consent and accepted full liability to indemnify the Organizer for any damages or claims, including claims related to voluntarily presenting a phone number not owned by them and/or failure to notify the Organizer of any changes to their phone number. Therefore, the participant shall indemnify, defend and hold harmless the Organizer against any damages; against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys' fees)

Prize Provider

MBC FZ LLC

Additional terms for iOS devices

In addition to the terms and conditions mentioned hereinabove, the following shall apply to End Users that have downloaded the DREAM application on iOS devices through the App Store:

Apple is not a sponsor nor is involved in any of the DREAM competition in any manner

End Users are not allowed to use jailbroken devices to download DREAM, the Organizer reserves the right to ban such End Users from DREAM for an indefinite amount of time.


GENERAL TERMS & CONDITIONS OF THE CONTEST

1-Terms and Conditions

1-1 These Terms and Conditions ("Our Terms and Conditions") shall apply to all contests advertised by MBC FZ LLC and companies in its group advertise (the “Contests”). Each separate Contest shall have its specific terms and conditions such as details of entry, opening/closing dates and the type of prize which may be won. (the “Special Terms”). In the event of conflict between the terms and conditions hereof and the Special Terms, the latter shall prevail.

1-2 The present general terms and conditions and the terms and conditions of each contest are subject to changes made by us at any time. Visit our website regularly to follow any changes, effective from the date of upload.

1-3 By entering any contest, you agree to these General Terms and any applicable Special Terms.

2-Identity of the Contest's Advertiser

2-1 Unless otherwise stated by any Special Terms, the advertiser of this contest is MBC FZ LLC in the event that the advertiser is a third party, “we” and “us” shall refer to MBC and the advertising party.

2-2 MBC FZ LLC is a company registered in Dubai, United Arab Emirates. Its registered office is at Building 3, Dubai Media City, P.O. 72627, Dubai. If you have any questions or complaints about any of our contests, you can send an e-mail to http://www.mbc.net/en/contact-us please clearly state the name of the competition and the subject of the inquiry or complaint.

3- Eligibility Rules for Our Contests

3-1 Users and subscribers must be at least 18 years of age, or the age of majority in their state, province, territory or country, to participate in the Contest. In the event the Special terms and conditions of a Contest allows for the participation of minors, then such minors may only participate under the supervision of an adult. Participating in the contest is only allowed upon the parent or legal guardian of the minor participant signing the relevant release or any other document in that effect.

3-2 The minimum and maximum age requirements of subscribers are specified in the terms and conditions of any contest.

3-3 Certain contests may have special eligibility terms, such as providing a passport, residence visa, valid driving license, proof of physical fitness, etc. Eligibility requirements are set out in the terms and conditions of any contest.

3-4 The decision regarding whether or not eligibility requirements are met is our absolute decision. We may also require evidence or proof thereof to be submitted by subscribers before awarding the prizes.

3-5 Employees of MBC FZ- LLC or their family members of second degree (brothers, sisters, grandfather, grandmother, grandson, granddaughter and those similar to their relationship degree) are not entitled to subscribe in any contest. Employees of third-parties presenting the prizes or their family members of the second degree are not allowed to subscribe in any contest either.

3-6 The subscriber who is under the age of majority according to the law of their nationality or according to the law of the United Arab Emirates, shall obtain the consent of their parent or legal guardian (they shall also provide us with details of that consent in case we wish to verify it). The parent or legal guardian shall represent the minor to do all acts related to the contest that the minor cannot legally undertake by themselves; otherwise, we will have the right to exclude the unrepresented minor from the contest; or in case they win and the parent or legal guardian withdraws from representing them, we will have the right to abstain from awarding them any prize.

You agree we are not obligated to accept a subscription or to deliver any prize to any minor subscriber who does not show us the legal papers necessary to prove the validity of being represented by their parent or legal guardian.

4-Registration and Registration Methods

4-1 Additional Tariff:

Subscription to the contest may be through landline calls or cellular calls or messages with additional tariffs. Your network provider may also charge different tariffs on this type of calls, thus, the cost of your call may be higher than the cost that we mention. In all cases, you should check with the network provider in your country. You should also be aware that incorrect or unsuccessful subscriptions made through these methods may also be charged. In all cases, you shall obtain permission from the invoice payer to make a call by the Additional Tariff Method. If a contest is entered via telephone, registrations made before lines are opened or after lines are closed shall not be not counted in the contest. However, we cannot ensure that a cost will not be charged on that call or message.

4-2 Entering the contest via telephone: if the contest is entered via telephone, contest lines shall be opened and closed at the times specified in the special terms. In order to consider that the contest is validly entered, entry to the contest shall be received after the opening time and before the closing time. Subscription cases that take place before the opening time or after the closing time are not counted. However, this does not mean that we ensure that a tariff will not be charged on all calls or text messages that are sent.

4-3 Entering a contest via SMS: when the contest is entered via sending SMS, you need a mobile phone that supports SMS message service with an account at the service provider that allows you to send text messages to our number that operates according to the Additional Tariff System. SMS messages are considered received when they enter our database, not once they leave your device. SMS must be sent to the correct number or short code, and shall contain the correct keywords or answer form specified in the contest. Messages that do not meet these terms are considered null.

4-4 Incorrect Subscriptions:

In all contests we reserve the right to reject any inaudible, incomplete, incomprehensible, damaged or otherwise improper subscriptions. We also reserve the right to refuse illegal, indecent, racist, seditious, defamatory subscriptions or those subscriptions which we believe would otherwise denigrate our commercial reputation and goodwill. We do not take any liability for any late, lost or mis- sent subscriptions, including but not limited to text messages, calls or emails that are not received due to technical defects, network congestion or any other reason. Proof of sending any postal subscription is not considered a proof of our receipt thereof.

4-5 Auto Entry:

Using any automatic entry software or any other mechanical or electrical means that allows any person to repeatedly enter any contest is considered prohibited.

4-6 Names:

Subscribers shall use their legal names when entering the contest. We reserve the right to reject the eligibility of any entry using multiple names and to require them to return any prizes they may win.

4-7 Multiple Entries:

Unless otherwise is permitted under any special terms, no person may enter any contest more than once, nor may persons enter or subscribe as syndicates or on behalf of any other person, syndicate, group, association or company.

4-8 Retroactive Effect

If a subscriber or winner is found to be violating any of the contest terms and conditions; if any person is found to be violating any of the entry restrictions set out in provisions 4-5 to 4-6, in particular, above, we may exercise our right to disqualify such person and request them to return or compensate any prize even if the prize was actually awarded and/or presented to the concerned subscriber or winner.

5-Prizes

5-1 In the event that a person under the age of eighteen wins a prize, these terms and conditions, along with the terms and conditions of the contest, shall be signed by the parent or legal guardian of the winner before the prize is awarded to them. We also reserve the right to award the prize to the parent or legal guardian of the winner, on behalf of the winner.

5-2 When we require subscribers or winners to sign a release or document prior to awarding the prize, while such subscriber or winner is under the age of eighteen, such document shall be signed by the parent or legal guardian of the winner before awarding the prize to them.

5-3 All winners will be notified of their winning via phone, in writing, or by announcing it through our operating television channels, or through the means specified in the terms of the contest.

5-4 Every winner receives their prize according to the mechanism and at the place specified by us. We do not take any liability for any prizes lost, damaged or delayed due to reasons beyond our control.

5-5 We reserve the right to request proof of the winner's identity, age and address. In the event that the winner cannot reasonably provide us with proof of their identity and age, we may withdraw the prize from them and choose another winner. In the event that you wish for another person to receive the prize on your behalf, you undertake to issue any necessary legal documents and to sign any documents we require from you.

5-6 We reserve the right to disqualify subscribers from entering our contests; or winners from receiving their prizes in case any person acts in unsafe, illegal, anti-social or inappropriate manners.

5-7 All prizes are not transferable or exchangeable. As for prizes that include entry tickets, attending events or vacations and similar time- limited benefits, they must be taken on the dates specified in the relevant special terms. If any part of the prize is not taken by the winner in the time specified by us (or by any third- party provider of the relevant prize), that part of the prize will be forfeited from the winner. No cash amounts are given in lieu of the prize or any part thereof.

5-8 The winner shall be liable for any tax paid as a result of awarding or delivering a prize. The winner should seek independent financial advice if this is a concern to them.

5-9  We make no commitment or obligation in relation to the submitted prizes and, to the maximum and fullest extent permitted by law, we have no liability towards you in relation to any prize, its suitability, popularity or otherwise.

5-10 We take no liability regarding the fluctuating prize values. Cash prizes are awarded under a Dream in the name of the winner. Any other arrangements are solely conducted according our discretion.

5-11 There are no additional or excessive costs or expenses to any prize, unless otherwise stated. For example, the prize does not include transportation costs to and from a specific location or to a specific event. As for the prize that includes accommodation in a place, it includes the cost of basic accommodation only.

5-12 Prizes presented by third- parties are always subject to their availability condition. Third party providers of the prizes may often set their own terms and restrictions, and all winners shall agree to abide by them. Subject to clause 2-17, we do not take any liability regarding any prize presented by a third party.

5-13 The winner remains liable for paying any taxes, shipping charges or any other costs due with regard to the prize according to the relevant legislations.

6-Vacation Prizes

6-1 Considering the complexity of the vacation prizes, we have special terms applied thereto. This Clause No. 6 includes these special terms. If a vacation prize includes room for a travel companion (meaning that the vacation prize is presented to the winner and a guest with them) such special terms shall also be applied to that person.

6-2 Vacation prizes are not awarded to people under the age of eighteen without a written consent of the parent or legal guardian of that person unless the parent or legal guardian accompanies the winner.

6-3 Every winner or (if applicable) their travel companion shall be responsible for providing at their own expense all appropriate insurance (including but not limited to health and travel insurance) that they deem necessary. Unless otherwise stated, all insurance, disbursements and other expenses shall be the responsibility of the winner and are not presented as a part of the vacation prizes. Unless otherwise stated, vacation prizes only include airfare and accommodation.

6-4 Vacation prizes do not include airport departure taxes or government taxes. They shall be paid by the winner or their travel companion.

6-5 The winner and their travel companion must hold a valid passport with the relevant visas. The passport shall be valid for at least six (6) months after the proposed travel date. Such passports, or their holders, shall not be subject to any restrictions on their legitimate right to travel to and from the relevant country or countries. The Passport Control Authority of the country has the right to disapprove the entry of the winner and/ or their travel companion. We are not responsible for ensuring that you are able to travel to the destination to which you have won traveling nor for any costs incurred by you in case your entry to the relevant country is disapproved.

6-6 Every winner or (if applicable) their travel companion is responsible to be familiar with any travel warnings issued by their country's government and to determine their willingness to accept the risk of traveling to the destination where they have won a vacation. We do not take any liability for any loss or harm that occur to the winner or their travel companion (if applicable) resulting from failure to observe any travel warnings issued by the government of their country.

6-7 The winner or (if applicable) their travel companion shall be committed to and responsible for obtaining vaccinations and complying with any health laws required in the destination where they will travel.

6-8 We are not liable for any loss or harm that occur to any winner or their travel companion (if applicable) in the event that the winner or their travel companion (if applicable) fails to travel as a result of official travel warnings or effective warnings with regard to traveling to the country and/ or countries where they won traveling. In particular, we are not responsible for providing an alternative to that prize, reimbursing its value in cash, or providing any other compensation if the winner or their travel companion (if applicable) fails to travel for any reason.

6-9 The winner or their travel companion (if applicable) shall comply with any terms or restrictions of airlines, passport providers or venues contained in the terms of any vacation prizes, including any insurance policy relevant to that trip. In particular, all subscribers must comply with health and safety directives and instructions as well as all applicable legal and legislative requirements.

6-10 In case the travel destination of the vacation prizes is the United States of America, the winner and their travel companion (if applicable) shall submit an electronic application to enter the country (ESTA); provided that the submission shall be within a period of not less than three (3) days prior to the departure date. In the event that such application is not submitted by both parties within that time, they may not be allowed to enter the United States of America, thus, the prize will be forfeited.

6-11 The vacation prize must be obtained within six (6) months from the closing date of the relevant contest, or within the time specified in the special terms if otherwise is specified therein, otherwise the prize will be invalidated.

7-Event Prizes

7-1 If the prize of any contest includes the winner's attendance (or attendance tickets) to an event, the winner acknowledges that we are not liable or take any liability in case that the event is canceled, changed or rescheduled for any reason. If this means that the winner (and/ or their accompanying guests) will not be able to attend the relevant event, we have no obligation to exchange the prize for cash or exchange tickets for another ones.

7-2 Subscribers who want to participate in any contest that includes, or whose prize includes, playing games or physical challenges, shall inform us of any medical conditions and we may require the subscriber, according to our sole discretion, and as a condition for entering the contest or obtaining the prize, to do the following:

A. Undergo a medical examination by a medical specialist whom we approve and obtain a Disease- Free Certificate to participate in that contest and/ or receive the prize; and/ or

B. Sign a legal document to discharge us of any liability, in a form that we submit, with the aim of participating in that contest and/ or obtaining the prize.

7-3  As for prizes that include "Meeting and Greeting" a celebrity, the prize may be subject to the presence of the concerned celebrity or to the laws imposed by that celebrity. We take no responsibility for the inability or failure of the winner to attend the "Meeting and Greeting" session that is arranged or presented on any date. In addition, we do not present any alternative prize, cash or other compensation thereto.

8-Unclaimed Prizes

8-1 All prizes must be claimed within ten (10) working days as of the date of announcing their winning on one of our operating channels, or as otherwise stipulated in the special terms. We reserve the right to present the unclaimed prizes after this period to an alternate winner or not to award them at all.

8-2 If you claim a prize via a line with “withheld number”, you shall provide us with your contact details; otherwise, we may not be able to contact you, thus, you would not get your prize.

9-Announcement and Personal Information

9-1 Personal information provided by subscribers upon entering our contests shall only be used by us in accordance with our Privacy Policy (www.mbc.net/privacy) which can be amended regarding any particular contest. You shall always read our Privacy Policy as your entry into a contest must be according to and in compliance with our Privacy Policy. All personal data relating to subscribers may be deleted from our database by contacting us. In case the data is deleted before the contest result and/ or the awarded prize(s) are shown, the subscriber is deprived of their right to claim the prize. By participating in any contest that takes place in accordance with the general terms and conditions of this contest, the subscriber agrees that MBC will have the right to use their data and the data of any person who was nominated by them in any of the contests allowing this, to include them and/ or to include any substitute subscriber in any future contest unless they expressly state that they do not accept that.

9-2 In case a subscriber is required to provide personal information of a third party as part of their entry or participation in any contest, each subscriber shall ensure that the person whose personal information are provided to us agree on this and on communicating with us with regard to the relevant contest.

9-3 The terms of entering our contests include that we have the right to announce the names and places of residence of the winners.

9-4 Winners also acknowledge that their announced information may also be provided to the third- party providers of the prize for the purpose of promoting their participation in the contest and awarding them such prizes.

10-Photographs and Videos

10-1 In case any contest requires the subscriber to include a photo or a video as part of entering or participating in the contest (collectively referred to as the “Photo”), thus:

A. The subscriber undertakes that they are the person appearing in the photo or that they have obtained the prior consent of the person appearing in the photo by submitting their photo as part of entering the contest;

B. The subscriber agrees that we have the right to publish and announce their photo in any media (including but not limited to the Internet) at all times, without any restrictions or limitations, and in all parts of the world and not for the contest purpose only;

C. The subscriber acknowledges that we may modify the photo according to our own discretion;

D. The subscriber acknowledges our right to use the name, photo and personal information of the subscriber along with their photo;

E. The subscriber agrees not to take any actions against us or submit any claims or file any lawsuits against us or claim us for violating or breaching any property and/ or personal rights as a result of using their photo in any way;

F. The subscriber unconditionally waives their right to request or obtain a court decision to prevent or restrict our use of their photo.

11-Draws

11-1 In case any prize is awarded by means of a draw, winners are randomly chosen from all valid subscriptions of the contest (unless a shorter period is specified under the special terms) within 60 days from the closing date of the contest. Neutrality towards all countries from which participation is accepted is always considered in accordance with these terms and conditions.

11-2 In case it comes to our knowledge that a person has been selected as a winner more than once, that person will be awarded the prize once and the other draws for the same name will be cancelled.

12-Copyrights

12-1 By entering our contests, all subscribers, including you, will:

A. Waive to us all of their rights (including present and future copyrights) with regard to entering all media (including, but not limited to, Internet) whether they exist now or will exist in the future;

B. Agree not to claim any moral rights regarding their entry into the contests (where and when such rights are recognized) against us, our assignees, licensees or successors in title;

C.  Undertake that entering our contests does not constitute a breach to any of the intellectual property rights of third- parties; that it does not contain anything that is obscene, immoral, offensive or threatening; and that they would compensate us for any losses, harms or liabilities arising in case of non- compliance with or invalidity of the foregoing. Where applicable, we reserve the right, but we are not obligated to do so (without limiting the undertaking and compensation of the subscriber as mentioned above) to display, or filter and/ or observe the information provided by the subscriber; and to modify, reject, cut or delete it; and

D. Confirm that that they have the right, power and authority to grant the above rights; and that they have obtained all consents and authorizations required to grant us such rights.

12-2To avoid doubt, all rights granted in the name and title of the contest and the contest form are considered our sole property and we may exploit them at our sole discretion.

13-Manipulation and other Issues

13-1 In case a contest cannot be performed as planned due to (including but not limited to) technical malfunctions, unauthorized interference, computer viruses, mobile network malfunction, manipulation, fraud or any other causes beyond our control in any way that affects or causes harm to the administration, safety, fairness or integrity of any contest or its proper implementation, we reserve the right to cancel, terminate, suspend or modify the contest and/ or any draw(s) or provision related to the contest and/ or disqualify any person causing (either directly or indirectly) that problem.

14-Contest Termination

14-1 We may modify the terms of a contest, or terminate it at any time according to our sole discretion without holding any liability to any contestants or any other person. We do not award any prizes if any contest is terminated.

14-2 In the event of force majeure, exceptional circumstances, or any matter beyond MBC's control in any country where the competition is taking place (including, but not limited to: changes in regulations or laws, issuance of decisions or administrative orders to suspend the competition, actions by governments or other competent authorities, or any other similar or dissimilar event beyond MBC's control), MBC may suspend the competition until the cause of force majeure or exceptional circumstances ceases to exist in that country, or may terminate the competition at its sole discretion without assuming any responsibility of any kind towards any contestants or any other individuals. We do not provide any prizes in the event of the termination of any competition.

15-Final Decisions

15-1 All of our decisions regarding any contest and/ or awarding prizes are final. No discussions or correspondences with any subscriber or any other person are made in respect thereof.

15-2  All of decisive results, disputes, issues or concerns shall be handled by us, or by law if applicable, through independent arbitration.

15-3  In case the contest requires voting, the accuracy of results obtained and published by us is final, binding and irrefutable.

16- Non- implementation of Terms and Conditions

16-1 Our failure to implement any of these terms and conditions in any case(s) does not give rise to any claim or entitle any action to be taken by any subscriber or winner. It shall neither be considered a waiver of any of our rights in respect thereof.

17- Exclusion of liability

17-1 Except as specifically stipulated in these terms and conditions and to the maximum extent permitted by law, all terms, commitments and obligations expressed or implied by law are hereby excluded.

17-2 To the maximum extent permitted by law, we hereby exclude and shall not be liable towards any subscriber or winner with relation to or arising from any contest howsoever caused, including any costs, expenses, forfeited prizes, harms or other liabilities; provided that no nothing in these terms limits or excludes our liability for personal injury or death caused by our negligence. To avoid doubt, this paragraph 17 is also applied with respect to any prizes presented by third parties.

17-3 In the event that any of these general terms (or any special terms) is deemed unlawful, invalid, void or otherwise unenforceable, it shall be severed from the rest of the other provisions which shall remain in full force and effect.

18-Law

18-1 All these general terms (or any special terms) shall be governed by the laws of the United Arab Emirates and the jurisdiction of Dubai courts.

Schedule of Interactive Numbers and Cost Per SMS

Country

Telecom Company

Number

Means

Cost Per Message

KSA

STC

858888

SMS

SR 6.9

KSA

Mobily

650444

SMS

SR 2.875 per day and SR 6.9 per SMS

KSA

Zain

755505

SMS

SR 6.9

UAE

Etisalat

5544

SMS

AED 3.15 per day and AED 6.3 per SMS

UAE

Du

3636

SMS

AED 6.3

Qatar

Ooredoo

92466

SMS

QR 5

Qatar

Vodafone

97716

SMS

QR 5

Kuwait

Zain

4141

SMS

600 Fils

Kuwait

Ooredoo

4141

SMS

600 Fils

Kuwait

stc

4141

SMS

600 Fils

Oman

Omantel

90434

SMS

600 Fils

Oman

Ooredoo

90434

SMS

600 Fils

Oman

Vodafone

90434

SMS

600 Fils

Bahrain

Batelco

94000

SMS

500 Fils

Bahrain

stc

94000

SMS

500 Fils

Bahrain

Zain

94000

SMS

500 Fils

Iraq

Asiacell

2266

SMS

IQD 1500

Iraq

Zain

2770

SMS

IQD 1500

Iraq

Korek

2180

SMS

IQD 1500

Palestine

Jawwal

1625

SMS

NIS 3.5

Palestine

Ooredoo

6144

SMS

NIS 3.5

Egypt

Vodafone

95458

SMS

EGP 7

Egypt

Etisalat

95458

SMS

EGP 7

Egypt

Orange

95458

SMS

EGP 7

Egypt

WE

95458

SMS

EGP 7

Egypt

Vodafone

95450

SMS

EGP 7

Egypt

Etisalat

95450

SMS

EGP 7

Egypt

Orange

95450

SMS

EGP 7

Egypt

WE

95450

SMS

EGP 7

Jordan

Orange

94099

SMS

70 Piastres

Jordan

Zain

94099

SMS

70 Piastres

Morocco

Maroc Tel

9669

SMS

MAD 9

Morocco

INWI

9669

SMS

MAD 9

Morocco

Orange

9669

SMS

MAD 9

Tunisia

Tunisietelecom

85988

SMS

TND 1.5

Tunisia

Orange

85988

SMS

TND 1.5

Tunisia

Ooredoo

85988

SMS

TND 1.5

Syria

Syriatel

1565

SMS

SYP 500

Syria

MTN

1555

SMS

SYP 350


Schedule of Interactive Numbers for Subscription

Country

Telecom Company

Number

Means

Cost

KSA

STC

801940

SMS

SR 2.875 per day

KSA

Zain

705505

SMS

SR 2.875 per day

KSA

Mobily

650444

SMS

SR 2.875 per day

UAE

Etisalat

5544

SMS

AED 3.15 per day and AED 6.3 per SMS

UAE

du

2442

SMS

AED 3.15 per day

Kuwait

Zain

4343

SMS

250 Fils/ day

Kuwait

STC

4343

SMS

250 Fils/ day

Bahrain

Batelco

94001

SMS

130 Fils/ day excluding VAT

Bahrain

STC

98776

SMS

130 Fils/ day excluding VAT

Bahrain

Zain

94410

SMS

130 Fils/ day excluding VAT

Egypt

Orange

5030

SMS

3 Pounds/ day

Egypt

Vodafone

6699

SMS

3 Pounds/ day

Egypt

Etisalat

1722

SMS

3 Pounds/ day

Jordan

Zain

97960

SMS

20 Piasters/ day

Jordan

Orange

97775

SMS

20 Piasters/ day

Palestine

Jawwal

1622

SMS

NIS 2 per day

Palestine

Wataniya

6145

SMS

NIS 2 per day

Syria

Syriatel

1566

SMS

SYP 350

Syria

MTN

1565

SMS

SYP 200